1. Information We Collect
At RO Service, we collect information to provide better services to our customers. We collect:
- Personal Information: Name, phone number, email address, and residential address when you book our services.
- Service Information: Details about your water purifier, brand, model, and service history.
- Payment Information: Transaction details when you purchase our AMC plans or pay for services.
- Communication Data: Records of your calls, messages, and emails with our support team.
2. How We Use Your Information
We use the collected information for the following purposes:
- To schedule and provide RO service, repair, and installation at your location.
- To process your AMC (Annual Maintenance Contract) subscriptions.
- To send service reminders, offers, and important updates about your water purifier.
- To improve our services and customer support experience.
- To verify your identity and prevent fraudulent activities.
3. Information Sharing & Disclosure
We respect your privacy and do not sell your personal information. We may share your information only in these limited circumstances:
- With Service Technicians: Your address and contact details are shared with assigned technicians to provide doorstep service.
- Legal Compliance: If required by law, court order, or governmental regulation.
- Business Transfers: In the event of a merger, acquisition, or asset sale.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:
- Secure SSL encryption for data transmission.
- Restricted access to personal information on a need-to-know basis.
- Regular security audits and updates to our systems.
5. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data we hold.
- Correction: Update or correct inaccurate information.
- Deletion: Request deletion of your personal data, subject to legal obligations.
- Opt-out: Unsubscribe from marketing communications anytime.
To exercise these rights, please contact us at contact@appliancerepaircenter.in.
6. Cookies & Tracking Technologies
Our website uses cookies to enhance user experience, analyze site traffic, and serve relevant ads. You can control cookie preferences through your browser settings. Third-party services like Google Analytics may also collect anonymous usage data.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.
8. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: contact@appliancerepaircenter.in
- Phone: 18008333841
- Address: 1-1-403/1, near Andhra Cafe, Musheerabad, Gandhi Nagar, Kavadiguda, Hyderabad, Telangana 500080, India
Business Information
Account Type: Individual
Business Name: Ravindra Kumar
Verified on: Nov 20, 2024
Registered Address: 1-1-403/1, near Andhra Cafe, Musheerabad, Gandhi Nagar, Kavadiguda, Hyderabad, Telangana 500080, India